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Privacy policy

Privacy-sensitive data or personal data are processed via our web shop. Electro Gadget Electronic Benelux BV considers careful handling of personal data to be of great importance. Personal data are therefore carefully processed and secured by us.

In our processing we adhere to the requirements of privacy legislation. This means, among other things, that:

  • we  clearly state  for  what purposes  we process personal data. We do this via this privacy statement;

  • we limit our  collection of personal data  to only the personal data needed for legitimate purposes;

  • we first  ask you for your explicit consent  to process your personal data in cases where your consent is required;

  • we  take appropriate security measures  to protect your personal data and also require this from parties that process personal data on our behalf;

  • we respect your right to  request access to, correction or deletion of your personal data.

Electro Gadget Electronic Benelux BV is responsible for the data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

This privacy statement was last modified on 07-12-2022 00:00:00.

Use of personal data
When using our webshop, we obtain certain data from you. This may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service requested by you, or of which it is clear when provided that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

  • Name and address details

  • Phone number

  • Billing address

  • Email address

  • Payment details

  • Gender

  • IP address

Register
For certain parts of our webshop you must first register. After registration we will store the personal data you provided via the user name you have chosen. We store this data so that you do not have to fill it in again each time and so that we can contact you in the context of the execution of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is legally required. In the event of a suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.

Access portal
Our portal provides you with access to a management environment where you can set, specify and change matters yourself.

Processing orders
When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertising
In addition to the information on our website, we can also inform you about our new products and services:

  • by mail

  • by email

  • via social media

  • by telephone

Contact form and newsletter
We offer the possibility to ask questions via a contact form in our webshop, where you are asked to fill in various details to process your question. You choose which details you provide. The details you send us are stored for as long as is necessary for the complete answering and processing thereof, based on the nature of the form or the content of your e-mail.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.

Publication
We do not publish your customer data.

Advertisements
Our web shop displays advertisements.

Provision to third parties
We may pass on your data to our partners. These partners are involved in the execution of the agreement.

Cookies
Our website uses cookies. Cookies are also placed by third parties that we have engaged.

When you first visit our website, a message is displayed explaining why we use cookies. We consider your continued use of our website as consent to this use of cookies.

You are free to disable cookies via your browser. Please note that it is possible that our website will no longer function optimally.

We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: these can change regularly).

Google Analytics
We use Google Analytics to track how visitors use our website. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, and finally, we anonymize the IP addresses.

We have enabled IP anonymization on our website. This ensures that your IP address is shortened by Google before you visit our website. Google does this automatically within EU member states or other parties to the  Agreement on the European Economic Area   . In exceptional cases, the full IP address is transferred to a Google server in the USA and shortened there.

Security
We take security measures to limit abuse of and unauthorized access to personal data. In particular, we take the following measures:

  • We use secure connections (Secure Sockets Layer or SSL) which protect all information between you and our website when you enter personal data.

Retention periods
The personal data described above will be retained for as long as necessary to process your orders, including warranty. We will then retain data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer retention (such as the fiscal retention obligation of seven years for payment data).

Third party websites
This privacy statement does not apply to third party websites that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Access and modification of your data
If you have any questions about our privacy policy or questions regarding access to and modification of (or deletion of) your personal data, you can contact us at any time using the details below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or indicate with reasons that you want us to limit the processing of personal data.

In order to prevent abuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.

Dutch Data Protection Authority
We will of course be happy to help you if you have any complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this purpose.

 

Contact details
Electro Gadget Electronic Benelux BV
Zutphenstraat 89c
7575 EJ Oldenzaal
contact@electro-gadget.com

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